Disaster Response & Recovery for Healthcare Facilities

Our certified disaster response and recovery professionals are trained in special procedures and techniques required to meet the very specific, very demanding standards of health care facilities, whether for a small clinic or a medical center with hundreds of beds.


  • The health, safety and well-being of patients and staff; patient care continuity
  • Maintaining sterility standards, and indoor air quality standards and controlling airborne contaminants such as bacteria, molds and fungi
  • Maintaining safety and regulatory standards as set forth by the Joint Commission on the Accreditation of Healthcare Organizations, HIPAA and other regulators
  • Preserving medical records and patient confidentiality
  • Liability issues; we bring third-party testers such as indoor industrial consultants on site when necessary
  • Quick return to pre-loss condition

We Deliver

  • Response within minutes, 24 hours a day, 365 days a year
  • Extensive resources, enabling us to respond to many types of natural and man-made disasters, and to multiple large-loss events at one time
  • Turnkey service from emergency stabilization to the finishing touches of restoration
  • Thorough, accurate documentation of all emergency response and restoration activities, providing immediate no-cost reports to insurers and management throughout the recovery and restoration process
  • Speedy restoration of your property to pre-loss condition, reducing disruption to your occupants and employees
  • Competitive pricing, up front
  • Professionals certified in every discipline of disaster response and recovery, with special expertise in psychrometry, the science of restorative drying
  • Proven disaster response strategies, plus procedures we’ve developed to more effectively deal with medical facilities while remaining sensitive to occupants and staff
  • Less intrusive technology: quiet, energy-efficient dryers that extract moisture from deep within the structure, reducing the need to tear out walls and rebuild

Our Staff

  • Draws up a customized plan of action that meets all regulatory requirements and standards
  • Will form a Facility Team: administrator, infectious disease control officer and personnel from security and records
  • Is sensitive to the patients’ need for quiet, clean conditions, and employees’ challenges in caring for patients
  • Is aware of the many environmental issues that must be addressed when working in a hospital or clinic, and is trained to work in sensitive areas such as surgery, labs and radiology
  • Is thoroughly trained in the special techniques necessary for the multi-layered issues that must be dealt with in a medical facility, such as implementing negative air flow to avoid cross-contamination, and the use of special mats to remove residue
  • Brings insiders’ knowledge of cleanliness and safety issues; some ACT team members have worked in medical facilities
  • Has state of the art equipment able to remove microscopic particles of dust, pollen, mold, bacteria and other airborne particles from the air
  • Is certified in commercial air duct cleaning by the Mechanical System Hygiene Institute through the Association of Specialists in Cleaning and Restoration
  • Has undergone special training to qualify our professionals for admittance to medical records rooms. Our staff has been certified in not only document restoration procedures but also techniques that protect a patient’s privacy, meeting HIPAA’s stringent requirements

Response within minutes, 24 hours a day, 365 days a year

Plan Respond Recover