Why ACT

Why ACT? An interview excerpt with Jeff Chester, Vice President Interviewer: Why ACT? Jeff Chester: I would just say that at ACT we consider it a privilege to serve people. I mean yes, we’re a for profit company, but it’s very rewarding to us to come into a customer’s...

Why prepare early?

Why prepare early? An interview excerpt with Jeff Chester, Vice President Interviewer: Why should I prepare for a disaster ahead of time? Jeff Chester: Well, you know if you don’t prepare for a disaster you have a disaster before the disaster strikes. Risk management...

Who to Trust

Who to Trust An interview excerpt with Jeff Chester, Vice President Interviewer: Who do you trust when a disaster happens? Jeff Chester: Well I always say that the worst time to exchange business cards is in the middle of a disaster. You have a lot of predatory...

How ACT prepares

How ACT prepares An interview excerpt with Joe Rothwell, CEO Interviewer: How do restoration companies prepare for hurricane season? Joe: Well for one, our operations team make’s sure that all of our equipment is properly working and all our vehicles are in top...

Contracting Early

Contracting Early An interview excerpt with Joe Rothwell, CEO Interviewer: Why should I contract a restoration company ahead of time? Joe: Well, a big reason is just to have it in case the event it does happen. Having the peace of mind of knowing who they’re going to...

Preparing for a Hurricane

Preparing for a Hurricane An interview excerpt with Joe Rothwell, CEO Interviewer: How do I prepare for an unexpected hurricane? Joe: Well I think they need to be proactive. Just like we are prepared with our staff and our team, they need to do the same. They know...